Applies to swiftsoftware.net and every SwiftSoftware product · Last updated: 9 November 2026
In short: you may use our products for your business, on the plan you paid for, and you are responsible for the data you put in and the content you publish. We run the software, keep it secure, and tell you when things change. Florida law governs.
These Terms of Service ("Terms") are a contract between you (or the business you represent) and SwiftSoftware ("SwiftSoftware", "we", "us"), the operator of swiftsoftware.net and of every product listed in Exhibit A. By creating an account, subscribing, or using a product you accept these Terms. If you use a product for a business, you confirm you are authorised to accept these Terms for it.
These Terms replace the separate terms previously published per product. Product-specific terms are in Exhibit A and apply in addition to the rest of this document; if they conflict for a given product, the product-specific term governs that product. Where you have a signed order form or written agreement with us, that document prevails over these Terms for the product it covers.
You must give accurate account information and keep it current. Accounts are personal to the person holding them and must not be shared, except where a product explicitly provides for workspace seats. Keep credentials confidential and tell us at once if you believe they have been compromised. You are responsible for activity under your account.
Where a product has self sign-up you may create a workspace yourself; where it does not, accounts are created by a SwiftSoftware administrator and there is no public registration. We may suspend an account or workspace to protect the service, other customers, or a third-party integration.
You must be at least 18 years old, or the age of majority where you live, to hold an account.
Paid plans are sold by subscription and billed in advance through our payment processor (currently Stripe). Plan limits — such as seats, contacts, campaigns, message volume or stored media — are those shown on the plan at the time you subscribe, and the product enforces them. Prices exclude taxes, which are added where we are required to collect them.
Subscriptions renew automatically for the same period until cancelled. You may cancel at any time from the billing screen of the product; cancellation stops the next renewal and the plan runs to the end of the period already paid. We do not refund a period already begun except where the law requires it. We may change prices or plan limits with at least 30 days' notice before your next renewal; if you do not accept a change, cancel before it takes effect.
If a payment fails we may retry it and may restrict paid features until it succeeds. We do not store full card numbers.
You keep all rights in the data and content you put into a product. You grant us the limited permission needed to store it, process it, back it up and transmit it to the third parties you nominate, solely to provide the service. You are responsible for the accuracy and lawfulness of that data, for having a lawful basis to hold it, and for honouring the rights of the people it concerns.
You must have the right to everything you upload or publish — including text, images, footage, music, and any person's likeness — and your content must not be misleading. We may remove content or suspend a workspace where it appears to infringe rights, break the law, or breach a third-party platform's rules.
We process your customer data on your instructions. Where data protection law applies, you are the controller of that data and we are your processor, and the terms of this document plus our Privacy Policy are the processing terms. You may export your data at any time from the product; on termination it is handled as described in section 11.
You agree not to: break the law or facilitate illegality; upload malicious code; send spam or unsolicited bulk messages; misrepresent who you are or what you are selling; infringe intellectual property; attempt to bypass plan limits, rate limits, quotas or another workspace's isolation; probe, scan, overload, reverse-engineer or interfere with the service; resell, sublicense or provide access to a product without our written agreement; or use a product to build a competing product by extracting its non-public output at scale.
We may investigate suspected abuse, may suspend access while we do, and will cooperate with lawful requests from authorities.
Products connect to third-party services on your instruction — payment processing, email and SMS delivery, AI providers whose key you supply, and social platforms (TikTok, Google/YouTube, Meta's Facebook and Instagram). Your use of those services is governed by their own terms, and you must comply with them, including the TikTok Terms of Service and Developer Terms, the Google Terms of Service and YouTube API Services Terms, and the Meta Terms of Service and Platform Terms. If a third party restricts, suspends or removes your account there, that is between you and them; we cannot restore it.
We are not responsible for a third party's acts, outages, price changes or API withdrawals. If a third party withdraws an integration, we may remove that feature and will tell you.
The software, its interface, and our name and marks belong to us or our licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the products for your business during your subscription. You may not copy, modify, distribute or create derivative works of the software, except as allowed by law.
If you send us feedback, we may use it without restriction or obligation.
We work to keep the products available, but they are provided as-is and may be interrupted for maintenance, upgraded, or changed. Features marked beta or preview may change or be withdrawn. We may suspend a product to address a security risk or a legal requirement.
To the extent permitted by law, the products are provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded, including your statutory consumer rights.
To the extent permitted by law, neither party is liable for indirect, incidental, special, punitive or consequential loss, or for lost profits, lost revenue, lost data, lost goodwill or business interruption, arising from the use of or inability to use a product. Our total aggregate liability arising from or related to a product is limited to the amount you paid us for that product in the twelve months before the event giving rise to the claim (or, where the product is provided free of charge, to one hundred US dollars).
Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.
You may stop using a product at any time and ask us to close your account. We may suspend or end access if you materially breach these Terms, if required by law, if payment is not made, or if continuing would put the service, another customer, or a third-party integration at risk. Where it is reasonable to do so, we will give notice and a chance to put things right.
On termination your access ends and paid features stop. We then handle the stored data as described in our Privacy Policy; you may export your data before your access ends. Sections that by their nature should survive termination — including sections 4, 7, 9, 10, 12 and 13 — survive.
These Terms and any dispute arising out of or in connection with them or a product are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Florida have exclusive jurisdiction, except where the law of your place of residence gives you a non-waivable right to a different forum.
We may update these Terms. The version published at this URL is the one in force, material changes are dated at the top, and we will give reasonable notice — by email or in-product — before a material change takes effect. Continued use after the effective date accepts the updated Terms.
Notices to us, and questions about these Terms: legal@swiftsoftware.net, or our contact form.
These Terms cover the products below. Each entry adds terms specific to that product; the rest of this document applies to all of them.
A multi-tenant CRM with contacts, pipelines, calendars, lists and API access. Your workspace's data is visible only inside that workspace; you are responsible for who you invite and for the roles you grant. If you connect an AI provider with your own key, that key is yours: you are responsible for the provider's charges and terms, and we store the key encrypted only to make the calls you ask for. External API access is issued as a workspace key; treat it as a password, and tell us immediately if it leaks.
Funnel, landing-page and affiliate software. You are responsible for the claims your funnels make, for the consent and notice your forms give visitors, and for paying your affiliates the commissions your configuration creates. We provide the mechanism and the records; we do not review or endorse your offers. Affiliate and commission records are kept so both sides can reconcile them.
Referral, viral-campaign and loyalty-rewards software. You fund and are responsible for the rewards your campaign promises, including their tax treatment. Points and rewards have no cash value except as your campaign terms state, are not transferable outside the campaign, and may be reversed where they result from fraud, self-referral, duplicate accounts or a technical error. You are responsible for the terms you set with participants.
Visual workflow automation and orchestration. A workflow acts only when you or your schedule trigger it, and whatever it sends to a third-party node is your instruction — including any message to a customer. You are responsible for the credentials you attach to a step and for the effect of the automation you build. We may pause workflows that appear to be sending spam or attacking a third-party service.
ADA/WCAG accessibility scanning and remediation tooling, delivered to end clients by SwiftImpact Solutions. Scans identify likely accessibility issues on pages we can reach; they are advisory and not legal advice, and no scan or remediation guarantees compliance with the ADA, WCAG or any other standard, or the outcome of any claim. The account holder is responsible for telling its clients what is scanned and for acting on the findings.
Missed-call capture, text-back and call handling. You are responsible for having a lawful basis and the necessary consent to contact every number, for honouring opt-outs immediately, and for complying with telephone-consumer-protection and anti-spam law that applies to you (including the TCPA and equivalent rules where your contacts are). Message and call delivery depends on carriers and our telephony provider and is not guaranteed; a message may fail, be delayed, or be filtered. Do not use the product to send unsolicited bulk messages.
SwiftSoftware's in-house content library and social posting scheduler at studio.swiftsoftware.net. It is internal software: there is no public sign-up, and access is granted by a SwiftSoftware administrator; it is not resold or sublicensed. You may connect only accounts you own or are authorised to manage, and you authorise us to act on your instruction for those accounts. You are responsible for the media, captions and rights you queue. The service queues each post and retries a limited number of times (currently three) and then records the platform's error; we do not guarantee that a post is published at the requested time, or at all, because publication depends on the platform's API. You can remove a connected account at any time, which deletes the stored token on our side.