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Privacy Policy

Last Updated: October 10, 2026

1. Overview

This Privacy Policy explains how SwiftSoftware ("we", "us") collects, uses, and protects personal information when you visit swiftsoftware.net or use any application in the SwiftSoftware product family (including FunnelSwift, WorkflowSwift, CoreSwift CRM, ADASwift, IncentiveSwift, and MissedCall Respondr). Each product publishes its own product-specific privacy notice; where the two differ for a given product, the product notice governs that product's data.

2. Information We Collect

Account Information: Name, email address, password, and billing details (processed securely via third-party payment processors such as Stripe; we do not store full credit card details).

Usage & Analytics Data: IP address, browser type, device information, pages visited, and interaction metrics used to operate, secure, and improve our services.

Customer Data: Information and content you or your end-users submit through the applications you use.

Contact Data: The details you provide when you email or otherwise contact us.

3. How We Use Your Information

We use collected data to: provide, maintain, and improve our products and website; process payments and manage accounts; send transactional and support messages; detect, prevent, and investigate fraud or abuse; and comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We share data only with service providers that help us operate the services (payment processors, email delivery, hosting), when required by law, or with your explicit consent.

5. Cookies

We use cookies and similar technologies for analytics, security, and to remember your preferences. You can accept or decline non-essential cookies from the banner shown on your first visit, or manage cookies in your browser settings.

6. Data Security

We implement reasonable technical and organisational measures to protect your data. No method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may request access to, correction of, export of, or deletion of your personal data by contacting us at hello@swiftsoftware.net.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last Updated" date above and, where appropriate, communicated to you directly.

10. Contact

Questions about this policy? Email hello@swiftsoftware.net.